Unwavering Service and Support, Every Step of the Way
Empowering Your Energy Journey with Unmatched Service
Unwavering Service and Support, Every Step of the Way
Welcome to support
What product do you need help with?
If the following entry does not solve your problem, please feel free to contact us at any time.
Blog
View all Blogs about CHISAGE ESS for the latest company news and product introductions.
Download
Browse and download documents about our catalogs, data sheets, and more documentation to gain in-depth insights into our information.
Product Inquiries
Have questions about products or specs, need purchase advice, or need help with basic system design?
Warranty & Repairs
Learn about our standard and extendable warranty and fast worldwide repair and replacement services.
Collaborative support
Win-win Cooperation
Mutual benefit and win-win cooperation has always been our business goal. CHISAGE ESS offers a wide range of services to our partners, from providing quality marketing support to energy storage professionals to impart expertise in the field of energy storage.
- On-site technical support and training
- Priority supply of new products
- Localized warehousing
- 1 to 1 full assistance
Becoming our partner
The process is easy!
1
product training
Our company provides training services aimed at helping customer teams better understand and operate our products. A professional team of technical engineers will provide detailed product training, including functional introduction, installation operation, solution configuration, maintenance and warranty, to ensure the full performance and functionality of the product.
2
warranty service
We provide product warranty services and follow the warranty terms. If the customer encounters any quality issues or malfunctions during use, we will provide corresponding solutions according to the warranty terms to ensure that the customer’s rights are protected.
3
technology center
When the customer’s purchasing volume reaches a certain amount, and sign a strategic agreement with our company, we will open a technical center in the customer’s city to receive our professional technical support and services as soon as possible and solve any potential problems.
Our happy customers
We have helped thousands of people
This is the feedback from some of our users, and our reputation is worthy of your trust.
Cody Joyner
General Manager
★★★★★ 5/5
It has always been a pleasure for me to be a CHISAGE ESS distributor. The excellent quality of their products and some of their market-leading features have made my sales efforts much smoother, and customers have responded positively to CHISAGE ESS’s energy storage solutions.
Eren Hill
Purchasing
★★★★★ 5/5
We have been looking for a reliable solution for home energy storage and CHISAGE ESS products meet our requirements. Their home energy storage inverters have surprised us a lot in terms of performance and we are satisfied with CHISAGE ESS products.
Emanuel Sadler
Operations Director
★★★★★ 5/5
Our energy needs are increasing and CHISAGE ESS’s energy storage solutions provide us with the ideal solution. What I admire is their professional technical support team, who always solves our problems in a timely manner.
ready to get free energy solutions?
CHISAGE takes great pride in offering our customers top-quality energy storage solutions that are both reliable and affordable. Our team of experts is dedicated to helping you find the perfect system for your specific needs, ensuring that you get the most value for your investment. Whether you’re looking for a residential or commercial energy storage solution, we’ve got you covered.